Seven ways to avoid PR mistakes in 2023

2023 has kicked off with a bang and your PR team will be chomping at the bit to create great content and pitch out new story ideas to get your product or service mentioned in the national and education media.

When batteries are recharged and the creative juices are flowing, you can go off with all guns blazing in the first weeks and months of a new year.

But it’s worth looking at these seven steps to avoid PR pitfalls, get campaigns off to a flying start and achieve the results you want.  

 

1. Make sure your PR delivers on your business goals

Your PR team could be doing a great job crafting messaging that resonates with senior leaders and teachers and getting your product or company name mentioned in the publications, podcasts and blogs they go to for information. The digital skills of your marketing people are crucial for generating imaginative product launches that generate sales leads too.

But blending PR’s ability to build an audience’s trust in your brand with the focused and measurable strengths of marketing can be a powerful combination to help you meet your business goals in 2023.

Read our blog  and find out how you can use PR and marketing to build your reputation, shift opinion towards your brand, and achieve your business goals.

2. Plan, plan, plan

Approaching PR in an ad hoc way with little or no firm plan on what you want it to achieve for your business is a high-risk strategy that is unlikely to get you the results you want.

While an element of flexibility is essential for responding to the changing news agenda and shifting education marketplace, a good PR plan is the linchpin for co-ordinating the efforts of your PR and marketing and ensuring the activity they engage in actually delivers for your business.

The grounding for a successful PR plan comes from asking yourself some tough questions. These are outlined in our blog, along with our top tips for planning a great year for your PR campaigns.

3. Don’t leave keywords to chance

Whether your company supplies software to schools, training for MAT leaders or student record systems to universities, there are some common keywords and phrases the people you want to reach type into search engines when they are looking for solutions to the challenges they face.

Including these keywords in your online content will get your company name higher in the search list and make it easier for people to see how your products and services can help.

But how can you find out which keywords your audiences uses to source information online?

Check out our blog on keyword research and find out which words and phrases you should be using in your online articles and news pieces to reach the right people and put the information they need into their hands.

4. Don’t stifle creativity

When your PR or marketing team has a great idea for a campaign, is there a tendency to step back from activities that are considered to be a bit wild or crazy in favour of what’s been done before?

Make 2023 the year that you consider pushing the boundaries a little more. Even if you end up tweaking the original wild idea, injecting some fresh thinking into your PR could help you stand out from the crowd and take a successful campaign to the next level.

Get some inspiration from our short video and avoid overthinking or stifling the true creativity in your organisation this year.

5. Be ready to manage a PR crisis

No organisation is immune to a PR crisis. If the unthinkable happens – a call from a journalist who has uncovered a major fault in your product, or from a customer who says your products have corrupted their data – you need to be ready.

We have created the Complete Guide To Crisis Management For Brands & Startups in the Education Sector to help you act fast and protect your brand.

6. Get ready for Google Analytics 4

Add 1st July 2023 to your PR calendar as this is the date when Google Analytics 4 will replace the Universal Analytics platform.

But don’t get caught out. You will need to start putting the groundwork in place for the change now as you won’t be able to access your historical data after that date.

Read our blog on what to expect and what you should be doing to get the most from GA4 into and beyond 2023.

7. Don’t miss out on a prestigious award

The new year is a great time to consider entering an education award, such as the TES School Awards or the Bett Awards. An award win – or even a place on the shortlist – can bring added recognition for your brand and demonstrates to prospective customers that your product or service is among the best in class.

Writing an award winning entry can take time, but we’ve done some of the hard work for you here by outlining what you can do to give you the best chances of award success.

 

Read more about the fantastic results we have achieved for our clients and contact us if you’d like our help to deliver PR success for your organisation.

 

Photo by Tara Winstead

How do you measure PR campaign success?

So, you’ve had a great idea for a PR campaign to launch a new edtech offering, raise awareness of your brand in schools or get headteachers to watch a product demo.

But now you need to put some KPIs in place to make sure you can measure and report on how the campaign is performing both during its roll out and post campaign too.

What are the best metrics to use in PR?

That all depends on the type of campaign and what you are trying to achieve.

So let’s say you want to raise headteachers’ awareness of your brand. You might think the number of items of positive coverage secured in the press and on the websites your target audience consumes would be a good goal to measure.

You may want to track the number of speaker slots you secure for your spokespeople or customers on podcasts and at events aimed at senior leaders in schools too.

But does this really get to the heart of what you are trying to achieve for your business?

Focus on actions

Ultimately, you want the brand awareness you are generating with PR to lead to an action.

When school leaders hear about you on a podcast or blog, you may want them to:

  • Come to a specific page on your website
  • View a video on your product
  • Sign up for a free trial of your software
  • Download a white paper

So, the KPIs you put in place need to reflect the end goals.

KPIs for PR

Let’s say you’ve created a guide on improving student engagement to raise awareness of your brand.

Some KPIs you might want to set for this scenario could be:

  • Spikes in traffic to your website following the publication of opinion pieces or podcast guest slots secured by your PR team as part of the campaign
  • Direct traffic coming from any links which media outlets or websites have included in published content
  • Engagement on the site – the number of pages people look at, the average time spent on the page and if they are new or returning visitors
  • An increase in new user activity on your web site over a 3 month period, before, during and after the campaign. You can compare this with data from the same time period in previous years to get a good idea of the impact.

You can measure these using a data analytics platform such as Google Analytics.

If your goal is to capture teachers’ email addresses by placing the student engagement report behind a gated page on your web site, your KPIs will be slightly different.

They should also include x number of downloads of the content from your target audience.

It’s worth adding ‘uplift in traffic to the content landing page’ as a KPI too. An increase in traffic to, and engagement on, your website over the course of the campaign can be a good indication that the content and activity has resonated with people and they’ve made the decision to take the next step.

The benefits of the correct measures

One of the most powerful things about having the right measures in place is that it starts to influence the content and management of the campaign as it progresses.

Success can be measured against the specific KPIs you have set and if you’re not seeing an impact, you can tweak the activity over time and check the changes are making a difference.

The ultimate aim is to achieve your business goals, whether that’s more teachers talking about you online, more signups for a free trial of your software or increased sales.

Measure PR and marketing against KPIs

So before you start measuring anything, define the business objectives you are trying to achieve with the planned activity. Set specific KPIs around these to help you choose the right measurement tools and put you on track to get the results you’re after.

Below are 12 measures you can choose from to help you get the results you want from PR.

Type of measure What it isHow to do it
Back links
Links from quality external websites that send visitors directly to your site from coverage secured by your PR team, such as opinion pieces, case studies or product reviewsBacklinks are a powerful tool for increasing SEO ranking on search engines like Google.

You can monitor web traffic coming from your backlinks by looking at referral traffic in Google Analytics to see which coverage from what outlets have encouraged visitors to you site. There are also tools such as the Ahrefs back link checker which can provide a list of all the websites that have a link to your site.
Site traffic
General traffic to your web site, or visits to specific pagesMonitoring visits to your site, where they come from and how the data compares to that of previous years will help you measure the success of a timed PR campaign. Again, you can use a data analytics tool of your choice ie Google Analytics.
Time on site, bounce rate and pages visited
Useful measures to check the right kind of traffic is being driven to the siteUplifts in time on site and page visits can indicate that the prospects being directed to your content are already pre-qualified by what they have read or heard about you.

Aim to keep bounce rates as low as possible by providing content that is of value to your target audience. You can use Google Analytics to measure these metrics or an alternative tool such as Hubspot .
Search
Direct searches of your brand or productYou can monitor the number of searches for your brand using a tool like Google Search Console.

An uplift in the number of searches would suggest PR activity is resulting in more people becoming aware of your brand. Check search data for before and during a specific campaign to help you demonstrate the impact of life with and without the activity.
Reach/impressions
There is a subtle difference between social media reach and impressions, as explained below.

Reach – the total number of people who have received or interacted with your social media content.

Impressions – the number of times the algorithm has served your content onscreen, whether or not it has been clicked on
Large brands often track these metrics as a measure of increasing brand awareness.

While they might be a useful gauge of how social media algorithms are responding to your content, in isolation, they won’t give you any information about what actions people have taken as a result. Generally, unless increasing reach/impressions is your ultimate goal, don’t limit your analysis to these vanity measures alone.
Engagement
The number of likes, retweets/shares and positive comments your content receives on social media platformsThese engagement measures are critical for helping you to see how well your content is being received by your target audience. You can find these kinds of metrics by using a social media management tool such as Hootsuite to view all your social content in one place. Alternatively, get the data directly from the individual platforms.
Connections/followers
These are the people who follow you on platforms including Twitter, Facebook and Instagram or connect with you on LinkedInMonitor these if you are trying to grow your audience or reach education influencers with a piece of online content. An increase in followers/connections can indicate the activity you are engaging in is successfully raising your profile. But remember to check the connections you are gaining are relevant and match the audience you are trying to reach.
Downloads/goal conversion/email addresses
These metrics are useful for measuring specific goals you want to achieve with your PR and social media activityWhether your aim is to capture email addresses with a webinar sign up campaign or encourage downloads of a piece of content on your web site, make sure you are clear on the goal so that you can measure success towards it.

It's important to track progress towards goals as a campaign develops and make adjustments to the activity and/or social media audiences and ad spend to ensure you get the best possible outcome.
Cost per click (CPC)
Data relating to the cost per click, click through rate and goal conversion measures on social media platformsKeeping an eye on the CPC rate of your campaign will help you to optimise your budget to get the results you’re after for the best return on investment.

You want to keep the CPC as low as possible, but bear in mind that if the audience you are trying to reach is small or niche multi-academy trust leaders, for example, the CPC may be higher.

If your CPC is high but a lot of the people you are trying to reach are taking the action you want them to, you may make the judgement that the result is a price worth paying.
Click through rate (CTR)

The percentage of people who click on your content when they see itA high CTR, combined with high numbers of people doing whatever it is you want them to, indicates that you are delivering the right content to the right audience and as a result, they are being encouraged to act.
Coverage
Published articles, news items and speaking opportunities secured by your PR team Quality media coverage can boost the credibility of your brand and enables you to build relationships with your target audience by demonstrating that you understand the challenges they face and can help.

Secure the right coverage for spokespeople and customers in the media your target audience reads. We tier all coverage based on a client’s objectives and the readership and quality of editorial.
Sentiment of coverage
The positive or negative tone of coverage Measuring the tone of coverage over time is useful, particularly for brands that want to counter past negative coverage or change market perceptions.

You could score the sentiment of individual coverage using a scale such as positive, negative, neutral, or balanced, or a numbered system to keep track of the overall tone of the coverage received.

Click here to find out more about generating leads for your education product or read more about how measuring PR and marketing can support your wider business strategy in our Guide to Good PR Planning.

Also, read our blog to find out how you can prepare for the changes to Google Analytics coming up in 2023 as they will affect the way you analyse the activity on your website.

 

Photo by Ann H at Pexels

Should my edtech business exhibit at Bett?

We’re often asked by edtech businesses at this time of year if it’s worth investing in a stand at the Bett education technology show.

So, we thought we’d share a few nuggets of advice to help you decide:

  • If Bett is the best place to showcase your education product or service
  • If it’s the right event to reach your target audience and if so…
  • How you can get the most from the show to ultimately generate leads

 

While you’re here, find out how to effectively target teachers on Facebook too. Get in touch if you need help to give your education PR and communications a boost.

Which education awards should you enter?

And when does your award entry need to go in?

Entering and winning an award for your company is a straightforward way to improve recognition for your brand, product, or service.

There are three key reasons for this.

Firstly, awards improve your industry reputation. Your status is increased amongst your peers and competitors. Secondly, your customers can see that your service or product is high quality enough to achieve recognition. Finally, awards naturally attract great media coverage, to spread brand awareness and potentially increase your exposure through search engine ratings and on social media.

That said, it can be quite a minefield to search for the best award to enter. Application deadlines and category guidelines vary and some companies can be put off by the amount of time it takes to find the right award.

So, we’ve done the work for you.

Below are our top suggestions for education awards to apply for in 2021 and 2022 – good luck!

Name of awardLinkAbout the awardsApplication deadlineBest for Opportunities
Digital Education Awardswww.digitaleducationawards.com/2021awardsRecognising the best in the EdTech industry19th Nov for 2021Edtech companiesMarketing credibility

Magazine feature

Product/service validation, visibility, and recognition
Education Resources Awardswww.educationresourcesawards.co.ukRecognising those who make the best impact on services, educators, and the classroom25th February 2022Edtech companies, learning resources companiesPress coverage, validation of a product valued by educators
TES Awardswww.tesawards.co.uk/tesschoolsawardsCelebrating the achievements of staff and schoolsDetails of 2022 awards to be announced early February 2022Schools and staffProduct/service validation, visibility, and recognition

Press coverage
Edtech Breakthrough Awardswww.edtechbreakthrough.comRecognising the best companies, products and services in the field of educational technology2022 entry deadline likely to open January - March based on previous yearsEdtech companies large and smallMedia coverage, coverage on award website, endorsement among colleagues
Learning Technologies Awardswww.learningtechnologies.co.uk/learning-tech-awardsRepresenting talent and ingenuityKeep an eye out in May - July for 2022 entry dateEdtechs including games, learning resources and school administration supportMedia coverage across Europe and potential to get involved with summer forum and roadshows to showcase products
National School Awardswww.nationalschoolsawards.co.ukRecognise, celebrate and reward senior leaders, schools and multi-academy trusts for their dedication and hard workMay deadline for 2022 awards based on previous yearSchools, academies and individual teachersHosted at the House of Lords - high esteem award for academies and individual staff members. Great media coverage for individual schools
Pearson National Teaching Awardswww.teachingawards.comRaising the profile of the teaching profession through highlighting the positive impact teachers and school leaders have in our society2022 awards yet to open, but you can register your interest on the website hereTeachers, schools, or individual staff members in education institutionsExpansive media coverage! 2021 saw a BBC Documentary ('Classroom Heroes'), feature on The One Show, newsletter, website, social media and Pearson Podcast. A great way to cover lots of bases. High esteem for staff and individual schools
PIEoneer Awardswww.pieoneerawards.com/thepieoneerawards'The PIEoneer Awards are the international education industry's equivalent of the Oscars.'2022 entry TBC (previously opened in March)Companies focused on diversity, employment, digital innovation and student wellbeingJudges’ comments will be sent to winners to be used publicly. Media coverage, global recognition on awards site and social media. High esteem in the industry
Bett Awardswww.bettawards.com/about-bett-awards/Celebrating the world’s leading education technology solutions2021 entries have now closed. 2022 deadline likely to be SeptEducation technology companiesInternational exposure

Product/Service validation, visibility, and recognition
Education Awardswww.education-awards.co.ukRewarding the most outstanding contributors to the education sectorSeptemberEstablishments, organisations and people who contribute to the education sectorProduct/service validation, visibility, and recognition
Education Investor Awardswww.educationinvestor.co.uk/educationinvestor-awardsCelebrating excellence and innovation in the business of education in the UKEarly OctoberProfessionals investing in, advising or operating companies in the education sectorProduct/service validation, visibility, and recognition
Tech for Teachers Awardswww.teachwire.net/tech-for-teachersCelebrating Tech for Teachers that has a genuine classroom impactPreviously OctoberCompanies with tech products for teachingMedia coverage print, 37,500 copies

Feature on teacherwire.net 65,000 visitors

Newsletter feature 21k subscribers
Education Business Awardswww.awards.educationbusinessuk.net/Recognising school achievementsPreviously May entry deadlineSchoolsEndorsement, product/service validation, visibility and recognition
Global Edtech Startup (GES) Awardswww.globaledtechawards.org'The world's largest awards for global Ed Tech startups'Closed for 2021entry but one to consider for 2022For startup Edtechs wanting to go global to expand their geographic reach. This is an international awardGlobal recognition so one for expanding your borders. Great media coverage, recongition as an international provider

This concludes our list of top awards to apply for.

If you’re keen to enter any of these awards but are perhaps new to the game, or could do with a little refresher, we have a great blog covering our best advice on How To Write A Winning Award Entry.

You can also download our free guide – How to Write a Winning Education Award Entry.

Good luck!

 

Image by ktphotography from Pixabay

How to effectively target teachers on Facebook

Promoting the right content at the right time via Facebook advertising, with its powerful audience targeting tools, could be the driving force for your next lead generation campaign.

Despite recent criticism about its practices, Facebook appears to have weathered the storm and continues to be the most popular social media network among adults in the UK.

Teachers regularly access Facebook for personal and professional use providing a great opportunity for you to reach them.

However, creating a successful and well-targeted Facebook ad campaign takes time and there are many things to consider, from what you’re offering to how you can find the people who are most likely to engage with your content.

Here we share some top tips to make your next Facebook ad campaign a success.

 

Engaging and inspiring content

Teachers do not want to share their name and email address with just anyone, so you need to provide them with a good incentive to encourage them to do so.

Content is at the heart of any successful lead generation campaign and according to HubSpot, 96% of people who visit your website are not ready to buy so the best approach is to “give before asking” to capture leads.

If you offer valuable free resources, teachers are more likely to provide contact details to access it, providing you with an opportunity to engage with them in the future.

Here are some examples of the type of content that you could offer to teachers:

  • Useful resources such as lesson plans or classroom exercises
  • Webinars or training courses
  • Free reports and guides providing tips and advice e.g. behaviour management
  • Free trial of software

One successful content strategy you could try is to produce content that is aligned with a particular awareness week or time of the year. For example, you can produce back-to-school resources that you could promote in August/September or a Stop Bullying guide for Anti-Bullying week.

Landing pages that convert

Once you’ve decided and created the content that will incentivise teachers to share their information with you, you need to set up a landing page.

Landing pages are a critical part of your Facebook ad lead generation campaign and the start of the process from turning a visitor into a lead.

You need to make sure that your landing page has a single call-to-action e.g. fill in the form to download the content. Avoid additional links or other calls to action on the page as you don’t want to distract from the end goal – to capture their details.

You will also need a thank you page set up. Once someone has signed up, they will be directed to this page, be thanked for signing up and signposted to the content. It is also a great way for you to track conversions and create retargeting or lookalike audiences, which you will read about later on in this blog.

Ads that stop the scroll

You may have an amazing offering and a great landing page but if you don’t have an ad that stands out and grabs your target audience’s attention, then even with the best targeted campaign tactics, it’s more than likely that you will experience a low clickthrough rate on your ad. This will not only result in a low number of leads, it will be costly too.

A lead generation ad should use an image, video or infographic that makes someone stop the scroll and take action (click on it).

Here’s an example from Whizz Education who we worked with on their Mathvember campaign.  The ad successfully grabbed the attention of hundreds of primary school teachers.

Facebook ad for Mathvember

Remember…

It’s important to keep the imagery and messaging consistent throughout the lead generation process from the ad to the landing page to the content, so your target audience is being exposed to core messages and visual creative, solidifying familiarity and trust in your brand.

Setting up an audience targeting teachers

Interest-based targeting

Facebook knows a lot about its users, including their location, job title, hobbies and interests. This offers you a valuable opportunity to fine-tune your audience so you can target people who are more likely to engage with your content.

If  you have created a persona of who you are trying to target, interest-based targeting is perfect for setting up an audience based on the persona’s demographics, behaviour and interests.

In the absence of a persona, you can target a broader audience like deputy head teachers (pictured).

You can also exclude interests that might not be relevant to your audience e.g. if you want to target Maths teachers, you can exclude other subject teachers like English teachers.

With an interests-based audience, the more you know about your target audience, the easier it will be to choose the demographics, interests and behaviour that is most closely aligned to who you are trying to engage with.

 

Facebook custom audiences

One of the most valuable tools for ad targeting is the ability to target people who have already engaged with your business before.

The custom audience option on Facebook ads enables you to target people who have visited your website, followed/liked your Facebook page and if you have one, engaged with your app.

What’s more, you can also create a lookalike of these audiences (see below) to find people who are similar to your custom audience, increasing the chances that they will engage with your ads.

There are two important caveats of using custom audiences:

 

A/B Testing

Once you’ve created and set up your content, landing page, ad and audiences, you are ready to launch your campaign.

While it would be great to launch the campaign and see great results from the offset, the likelihood is that you will need to test different elements of the campaign to find what is working and what is not.

A/B testing is a method of finding the most effective ad by changing one variable at a time, such as creative, audience, body copy or call to action. An example might be testing a picture of a report against an image of a student.

Sometimes it will be clear within the first few days of launch which ad is performing better so you can switch off the other one. Other times, you might want to keep the A/B testing running a bit longer to see a significant difference.

It’s very important with A/B testing that you only test one variable at a time. You can always test another variable once you’ve completed the first A/B test.

 

Retargeting and lookalikes

Once your ad campaign has been running for some time, you can set up a retargeting and/or lookalike campaign.

You may be familiar with retargeting if you’ve ever browsed an online shop and then gone on to Facebook to find an advert promoting the item you were looking at earlier.

With a Facebook pixel on the site, you can do exactly the same type of retargeting if someone goes to your landing page but doesn’t complete the download form. People who have already visited your website are much more likely to convert as our client PS Financials found when we introduced retargeting during their lead generation campaign.

A lookalike audience is another option to give your campaign a boost once you’ve reached 50 leads and above. This is a great feature in Facebook ads that allows you to create a lookalike of everyone that has engaged with your campaign.

If you have a Facebook pixel on your website, tracking everyone that visits the landing page and also who completes the sign-up process, you’ll have an opportunity to do a retargeting campaign.

______________________________________________________________________________

Thinking of launching a social media advertising campaign targeting school leaders and teachers? We can help. Please get in touch if you would like to find out how.

What is keyword research?

Keyword research is finding out the exact phrases people use to search for services and products, find answers to questions or solutions to problems, using search engines.

Keyword research gives you a better understanding of your target market so you can then offer them helpful and relevant information in return.

This is useful in so many areas of content development for your education business, from website copy to articles, email campaigns, blogs, video content and social media posts.

Creating content that people are searching for also has a positive impact on your search rankings, making it easier for potential customers to find you online.

But how can you find out what terms your target audience is using to search for the content they need?

1. Brainstorm your keyword list 

Start by listing all of the possible keywords and phrases potential customers are likely to put into Google. These will be your ‘seed’ keywords as they will help you find more relevant words and phrases.

Think about long-tail keywords too. These are phrases that are more specific than single words. They get less traffic, but they have a higher clickthrough rate because if someone is very specific about what they are searching for, it is more likely that they will click through to your site when they see your content.

Say you’re an education business that provides fun and engaging science lesson plans to schools. Your list might start with keywords like ‘science lesson plans’, ‘science teaching resources’, ‘science lessons for primary schools’ and you’d keep building on this list.

Then when it comes to long-tail keywords, you’d consider phrases like ‘how to make science lessons more interesting’ or ‘how to make science fun in the classroom’.

Once you’ve done some initial brainstorming, there are some tools that can help you expand and prioritise your list. We find Google Trends is a good place to start.

2. Use Google Trends for keyword research

a) Enter key terms into Google Trends to see levels of interest in specific search terms set out by region and date. This will also show you similar topics these same users have searched for. For example, when you type ‘science lesson plan’ into Google Trends, you can see that those who searched for this term also searched for ‘biological life cycle’ and ‘butterflies’. The tool can help you understand more about what teachers are looking for online and develop the right content for them.

b) Google Trends also lets you compare search wording to see what is the most searched for term. For instance, people have searched for ‘Biology lesson plan’ three times more often than for ‘Physics lesson plan’. Insight like this helps you to better focus your content according to what your target audience is searching for online.

c) You can also use your own Google search bar to check what other searches automatically come up. By typing in ‘science lesson’, you can see that the most popular searches are ‘science lessons online’, ‘science lessons for kids’ and ‘science lesson plan template’. This makes it easier for you to find out what your potential customers are searching for and give them the right content.

3. Expand your research

Take your research a step further by entering key search terms, like ‘science lesson plan’, into a free content insight tool like AnswerThePublic.

This will pull up more granular detail on the types of questions people are asking Google and give you more ideas on how to target them. The tool breaks up the data into questions, prepositions, comparisons, alphabetical lists and other related searched-for topics.

For example, when you type ‘science lesson plan’ into the search bar in AnswerThePublic, you can see frequent searches like ‘science lesson plan with experiments’, and ‘science lesson plan with technology’. You can also see that the most searched for format is a pdf. See example results from AnswerThePublic here:

Science lesson plan results diagram from @answerthepublic

From a strategic perspective, you could also use an SEO analysis tool, like Ahrefs or Moz to check out your competitors and see what keywords they’re ranking highly in to help you build and define your own list. You may want to target the same keywords or look at building a list of less popular search terms that are still relevant to your business, where there is less competition.

All of these steps should help lead you to a strong keyword search list you’ll be able to use to plan and develop your content.

4. Decide on the best type of content

Once you have a targeted and comprehensive list of keywords, go through the list and think about the best types of content for each topic.

Taking our example of a science lesson provider and the research we have carried out, we might propose these four content ideas:

  • A video for teachers on how to make science engaging online
  • A series of science lesson plan pdfs with the top experiments to carry out in a science class
  • A blog post on how to prepare the ideal plan for a biology lesson

Once you’ve got a strong list of keywords that are right for your education business, you can be as creative as you like in using them to shape your content, developing blogs, videos, webinars or lesson plans.

5. Monitor progress with Google Search Console

Keep an eye on your keyword list and make a note to review it every quarter.

When you start to create content using your keywords, regularly monitoring engagement levels will help you to make adjustments where needed to keep you climbing the search rankings. This means more people will discover your content, visit your site and potentially convert into customers.

Google Search Console is useful for monitoring content posted on your website. You can use this tool to find out how often your site appears in Google search results and which pages have the highest, and lowest, click through rates from Google search results.

You can see how your search traffic changes over time too, where it’s coming from and what search queries are most likely to show your website. And you’ll get a clear idea of what keyword searches come from mobile devices so you can optimise specific content for people searching on their phones.

Being able to see which keywords and types of content are performing well will give you greater insight into the topics and formats your audience prefers on an ongoing basis.

If you’d like to find out more about how to get the attention of school leaders, read our white paper, Influence Schools.

 

Photo by fotografierende from Pexels

Four reasons why you need PR in 2021

Well, what a year 2020 was.

As we enter a third national lockdown with hopes of improvement by the spring, here are four reasons why 2021 is the year to invest in PR.

1. Because technology is a part of our lives like never before

Stuck at home during the pandemic, many of us are spending more of our lives online. We are using our devices for work, socialising, shopping, exercise and entertainment.

This may have changed how your business connects with customers.

You can no longer meet in person with teachers or carry out live demos of your products. So, many business leaders find themselves asking how to connect with their audience in an authentic way.

One way is to meet your audience where they are: online.

Using digital PR and communications, you can connect with current and prospective customers via your online channels.

You can find the right way to reach parents and teachers, whether it’s through online campaigns, virtual events, blogs or video testimonials.

2. To take advantage of a rise in social media and influencer culture 

If your business isn’t engaging effectively with customers on social media, then your business isn’t properly communicating with customers.

In the last year, all social media apps reported an increase in usage.

The likes of YouTube, Snapchat, Instagram and TikTok, which allow people to create, upload and share videos, have become increasingly popular. Last year, nine in 10 online adults, and almost all older children aged 8 to 15 years, used at least one of these websites and apps, and many watched videos several times a day.

Running integrated campaigns on social media is key to successful business communications.

Choose a theme that relates to your education product, create a key campaign message and be sure to track engagement. Make sure you use the right platform for your campaign and that it’s timely.

Consider partnering with a social media influencer who fits with your brand values and audience. They can help you reach your target audience, build trust, and increase engagement. This could be a blogger, journalist or podcaster. It could be a well-known teacher, edtech expert or education consultant.

Investing in social media will help you connect with current and prospective clients, boost awareness and increase leads.

3. So you can gain your audience’s trust 

Think about what your customers consider When deciding whether to buy your education product or service. Has this changed since the same time last year?

Recognise changes in your customers and their needs. Whether it’s spending power, ways of working, or challenges in education during the pandemic. And allay any fears or concerns.

According to the Edelman Trust Barometer, 88% of us rate ‘trust’ as important or critical when it comes to deciding which brands to buy or use. Out of 8,000 people surveyed in 8 countries in October 2020, ‘trust’ was the third most important purchase criteria, with ‘price’ and ‘quality’ only slightly ahead, regardless of gender, nationality, age or income.

Personal experience matters the most when it comes to building trust. If your business can communicate with clients through friends, family, experts and reviews from trusted sources, then you’ve taken a step in the right direction in helping them to trust you and your business offering.

PR activities like product reviews, case studies, video testimonials and influencer campaigns can all help to strengthen trust among your target audience.

4. To help you manage a PR crisis

Last year was crisis, followed by crisis, followed by crisis.

The coronavirus outbreak, civil unrest and economic downturn.

An impeachment trial, a contested presidential election and a wave of international protests leading to a moment of reckoning on racism.

Not to mention natural disasters like wildfires, earthquakes and floods.

If we’ve learnt anything from 2020, it’s to be as prepared as we can be for a crisis. A well-managed crisis can actually win your brand fans rather than lose them, so the third lockdown may be an opportunity to reflect on how you would manage a crisis.

PR crisis planning means having guidelines in place for an emergency or unexpected situation.

How is your company going to react if the lockdown lasts longer than expected? What will your company do if there was a breach of school data? Or if your education software that teachers rely on for online learning has technological issues?

Don’t get caught off guard.

Identify the risks to your education business, rank them in order of seriousness and put a plan in place for each one.

Your crisis plan should outline your response to stakeholders such as customers, employees and the media. It needs to include key messaging for all of your business platforms, including social media. And make sure your spokesperson is media trained.

Check out our ‘cut out and keep’ guide to crisis management here.

Get started

The best time to start planning your PR is now.

Don’t put it off for another day. Who knows what this year has in store!

If you’re ready to start planning your PR for 2021, get in touch today on hello@theinfluencecrowd.co.uk.

Or have a read of our PR planning guide for some more top tips.

 

Photo by SevenStorm JUHASZIMRUS from Pexels

How to use PR to change teachers’ opinions

A successful PR campaign can totally change the way teachers think about your offering.

Whether that’s an IT system that helps manage school admin, an online game that diagnoses difficulties children have with reading, or STEM training courses for teachers.

Maybe teachers think your educational software is too expensive. Or it’s too difficult to implement in their classroom. Perhaps they simply don’t have the time to take part in a demo and bring in a change at a time when they’re busier than they have ever been.

So what do you need to do to change their opinions?

We’ve broken down one of our recent campaigns to give you some ideas.

1. Find out more about your target audience

The first step we always start with is to understand which teachers you are specifically trying to reach. Think carefully about who you want to influence, be that primary or secondary school teachers, SEN leads, teaching assistants, head teachers or subject leads.

And then ask yourself: how can you help them?

Let’s take the example of a campaign we worked on for Maths-Whizz, an award-winning online programme that raises the maths attainment of children aged 5-13. Not many teachers were aware of the difference it could make to children studying maths in their classrooms.

Our task was to let primary school teachers know about everything Maths-Whizz had to offer, and to get them talking about it. We wanted to encourage them to get in contact to find out how the product could help in their schools.

To get the attention of primary school teachers, whatever we did had to save them time – they simply would not engage otherwise. So, we came up with the plan to rebrand the month of November as ‘Mathvember’ and launch a month-long series of daily lesson ideas, social media challenges and competitions. These would provide primary school teachers with the tools and inspiration to ‘Make Maths Magical’ in their classrooms and encourage them to find out how Maths-Whizz can help them.

2. Put your Education PR plan in place

Once you have worked out exactly how to meet the needs of your target teachers, you can develop your plan. What can you do to let teachers know about your offering, or change the opinion they have of it?

You need an integrated campaign that combines the best of marketing and the best of PR. This involves creating great content, carrying out media and influencer relations and running social media advertising campaigns.

With Maths-Whizz, we engaged teachers in the daily lesson ideas, social media challenges and competitions we had developed via daily posts, social advertising and by getting key influencers on board. We also partnered with the influential teacher community, UKEdChat, which allowed us to tap into their 72,000 strong audience.

The month culminated in a webinar, which allowed the education experts at Whizz to demonstrate their obvious passion for generating ideas that help children enjoy maths. It gave the team an opportunity to talk about the Maths-Whizz product to an engaged audience too.

This integrated campaign gave us lots of opportunities to start a dialogue with teachers about how to ‘Make Maths Magical’ in the classroom and encouraged them to get in contact to find out more about Maths-Whizz.

3. Take stock

The outcome of an effective integrated campaign is raised awareness of your brand, as well as a change in opinion and behaviour of potential customers, making them more likely to buy your product.

The results of the Maths-Whizz campaign were impressive:

  • Web traffic rose by 53% year-on-year
  • 293 people viewed the webinar, which provided advice on how to ‘Make Maths Magical’ in the classroom as well as promoting the product
  • We earned support from key social media influencers such as @VicGoddard of Education Essex fame and @MartynReah. We also received coverage in TeachWire and Teach Primary. This resulted in a 2.8 million reach for the campaign
  • 1525 teachers signed up for the campaign and agreed to further marketing contact from Maths-Whizz

A change in teachers’ opinions can be seen in changes to their behaviour. For the Maths-Whizz campaign, teachers most certainly became more aware of the product and understood how much it could help in their schools. Then they went a step further and purchased the online programme.

We can see this from the huge uplift in sales:

  • Sales leads increased by 168% in the first month of the campaign and 244% in the following month

With this type of integrated campaign, you can engage with, and also help, the busiest of teachers. You never know, this may well shift their opinion, and interest, towards your brand.

To find out more about getting teachers to notice you, read our white paper, Influence Schools or have a look at our video and blog on how to get the attention of school leaders

 

Photo by Polina Tankilevitch from Pexels

 

How to write a winning education award entry

Award entries are a great way to get recognition for your brand and your products.

Winning a gong for one of your products or services means potential customers have external confirmation that your offering is best of class.

Awards can lead to additional media coverage too, letting more people know about you and your products – not to mention the social media buzz that brings a welcome boost to SEO.

The downside is the entries themselves can sometimes take a long time to put together, so you only want to invest the time if you are certain you will get the recognition you deserve.

So what do you need to do to increase the likelihood of you winning the award you’re after?

Here are our tips:

  1. Choose something that deserves to win

Talk about stating the obvious, but it is likely that if you designed the product, you will think it is the best thing since sliced bread. However, if there are 10 other products on the market that do exactly the same thing, it is unlikely that yours will make the award judges sit up and take notice.

A well written award entry alone may get you into the shortlist for an award but it is genuinely the best products, or the most innovative services that actually win the accolades, so choose what you put forward wisely.

  1. Start off strong 

Think about it from a judge’s point of view. They may have 100 award entries to sift through in a day. If yours is number 89 in the pile, it will need to be pretty special to make them pay attention.

Your first couple of paragraphs will be key. Start with a strong quote, or illustrate what impact it has with an example. If it is a lesson planning tool for teachers, instead of stating that ‘it is the best lesson planning tool available’, why not start with something around how much time a lesson plan takes an average teacher to complete and why it is such an important job, to set the scene.

  1. Assume the judges know very little

It is easy to forget how much internal company jargon you use – a phrase you think is in everyday use in your company may be unfamiliar to a judge.

Spell out any benefits too. The judge may not automatically see that making a core process quicker for a teacher will mean that they can spend more time teaching or planning lessons, so make this link for them.

  1. Prove it 

Every time you make a claim, try to prove it. You saved schools or colleges money – great – but how much money? Use comparisons if possible – 90% of schools are satisfied with your product – fantastic – but even better if you can compare that to an industry average that is much lower.

  1. Get your customers to back you up 

It is one thing you saying that you are fabulous, but it is quite another if you can get a customer to do it. Ideally, quotes or case studies you use should be peppered with facts to back up any claims being made.

  1. Think about the language and examples you use

Use emotive language to demonstrate the importance of your offering – rather than stating ‘our system is reliable’, you could demonstrate it by saying that ‘1,000 teachers rely on our system to deliver engaging maths lessons on a weekly basis so it cannot fail.’

  1. The word count is there for a reason

The judges will not have time to read 10 brochures or watch a 20 minute video you have attached to the award entry. A personalised two minute video walk through recorded specifically for the judges will be far more effective than a professional advert you usually use in sales presentations. Select what you send carefully, and make sure it supports the claims you make in the award entry.

Download our free guide – How to write a Winning Education Award Entry. Good luck and if you need any help with your entry, just give us a call.

If you liked this, you may also like our guide to good PR Planning

 

Photo by cottonbro from Pexels

How can a PR strategy help my edtech start-up?

It’s no surprise that start-ups offering remote working solutions, online learning tools and food delivery services are among the companies that have achieved considerable growth in 2020.

The current climate is bringing significant challenges to some education-focussed businesses, while others have thrived from adapting their offerings or bringing new products and services to market to meet the changing needs of schools, colleges and universities.

But short-term growth doesn’t guarantee long-term business success.

In 2019, there were 5.9 million small and medium sized businesses operating in the UK – but 11% of all businesses ceased trading that year according to government figures.

So, what can fledgling edtech businesses do to help them deliver sustainable growth?

How to help your edtech start-up business succeed

The challenge is that launching a successful new business is all-consuming. Your blood sweat and tears have gone into developing a product or service that you know will help solve the problems your prospective customers are struggling with. Naturally, you want to get your new offering out to market as soon as possible.

The temptation for many edtech start-ups at this point is to focus all efforts on selling to schools. An announcement might make its way on to the news page of your website or an ad could be placed in the print and online media your prospects read. There might even be a handful of social media posts created about the launch. This won’t get your business noticed by your target audience.

All too often, a more strategic plan to raise awareness of the new business or offering is put on the back burner to be picked up once the brand is more established.

However, putting a well-designed integrated PR and marketing plan in place from the start can make the difference between a new business that flies and one that is at risk of falling at the first hurdle.

Here are three tips from us to help your start-up or SME get great results from education PR.

  1. Get the messaging right

Let’s say your company has developed a new tracking tool to help schools monitor the impact of catch-up lessons on pupils’ achievement and your sales success relies on teachers knowing that it’s superior to other solutions on the market.

Launching a campaign designed to knock or discredit your competitors might bring short-term gains, but this approach will put you at risk of damaging your brand.

You will get much more positive and sustainable results from shaping a strategic plan of PR and marketing activity that incorporates language that resonates with your target audience, highlights your credentials as thought leaders in pupil assessment and showcases testimonials from customers that back up what you’re saying.

  1. Make the most of positive customer stories

You are much more likely to spark the attention of heads and teachers in schools by having other educators talk about how great you are in a radio interview or podcast boosted on Facebook than you will talking about what you do well yourself.

Customer advocacy has been shown to increase the effectiveness of marketing efforts by as much as 54% and word-of-mouth is the primary factor behind up to half of all purchasing decisions

Make sure you have a way to identify and capture the great stories and experiences of your existing customers as the business develops and grows. When 80% of word-of-mouth comes directly as a result of personal experience, you can see why positive customer stories are so critical to the successful promotion of any new product or service.

  1. Create great content

Don’t be tempted to blast your prospects with technical details of your product – few teachers will be interested in the fact that the new app you’ve launched to support children’s literacy development is built on API technology.

You are much more likely to turn your prospective customers into sales if you focus on creating quality content that adds value and helps them solve the problems they face.

It’s getting harder to reach senior leaders in schools and academy trusts. So, if your company provides CPD to primary schools, a series of blogs on how to support the wellbeing of under-fives is more likely to be read by your target audience of school leaders than a company newsletter. If they have found the content useful, they will be much more likely to contact your organisation when they need to arrange behaviour management training for teachers across the school.

Avoid peppering your digital content with too many keywords and phrases designed to influence your SEO too. Google is getting much smarter at spotting corporate generated promotional materials and this will have a negative impact on your SEO ranking, making it less likely that your content will be seen by the people you are trying to reach.

It’s better to choose a few strong keywords, rather than overdoing it.

Find more information on how we can help your start-up get the most from PR here.

If you want to know how to get your brand noticed by senior leaders in education, you can download our Influence Schools White Paper.

You may also be interested in our blog What marketing messages will teachers want to hear in September 2020/21

Photo by Bich Tran from Pexels

Get in touch

Hello

  • This field is for validation purposes and should be left unchanged.